Play responsibly,
keep the fun protected
xbazi believes entertainment is truly enjoyable only when it is safe and within limits. Our responsible gaming guide will help you stay in control at all times.
What is responsible gaming at xbazi?
xbazi is an entertainment platform — not a guaranteed way to make money. We want every one of our users to play with enjoyment, but never at the cost of their financial or mental wellbeing. Responsible gaming means keeping full control over your time, money, and emotions while playing.
As a trusted place for thousands of players in Bangladesh, xbazi is committed to ensuring that no one on our platform ever becomes a victim of problem gaming. On this page we will discuss the tools and guidance that will keep your gaming experience positive at all times.
Remember: Gaming should be one source of entertainment — not a livelihood or a solution to financial problems. Avoid playing more in the hope of recovering lost money.
- Always keep gaming within your budget
- Stick to set time limits
- Avoid making decisions driven by emotion
- Do not "revenge game" after a loss
- Prioritise spending time with family and friends
- If something feels like a problem, contact support right away
Our protection tools
xbazi offers several effective features to help you stay in control of your gaming.
Deposit Limit
You decide how much you want to deposit daily, weekly, or monthly. Once a limit is set, it cannot be exceeded. Reducing the limit takes effect immediately; a cooling-off period applies when increasing it.
Deposit controlTime Limit
Set a limit on how long you play each day. Once the set time is up, xbazi will send you a reminder. Manage your time and keep gaming a small enjoyable part of your life.
Time managementTime-Out Feature
Use the time-out feature when you want to take a temporary break. You can keep your account temporarily closed for anywhere from 24 hours to 6 weeks. Logging in or making deposits will not be possible during this time.
Temporary breakSelf-Exclusion
If you feel gaming is getting out of control, choose self-exclusion. Your account can be fully deactivated for a minimum of 6 months. Once this decision takes effect, it cannot be reversed before the period ends.
Long-term protectionMinor Protection
xbazi is for those aged 21 and over only. The age verification process is strictly followed. Use a password or biometric lock on your device to ensure younger family members do not have access.
21+ verification24/7 Support Service
Our support team is always ready for any concerns or issues related to gaming. Contact us in Bengali via live chat or email — helping you, not judging you, is our goal.
Round-the-clock support21+ age limit and safe behaviour
Online gaming in Bangladesh is for adults only. To open an account and play on xbazi, you must be 21 years of age or older. Age verification is mandatory at registration, and xbazi may request additional proof at any time in cases of doubt.
If younger family members use your device, keep a password or biometric lock active on both the xbazi app and your browser. Never share your login details with anyone.
Warning: If anyone offers to play on your behalf or wants to use your account, refuse directly and let us know.
The golden rules of healthy gaming
- Set a fixed budget before you play and stick to it
- Never play with borrowed money or money you need
- Avoid gaming when drinking or under mental stress
- Take regular breaks — at least 10 minutes every hour
- Gaming should never take priority over work, family, or health
- Take the concerns of loved ones seriously — they may be seeing more from the outside
- Stop playing at your pre-set time regardless of how much you have won
Check yourself
Read the questions below carefully. If more than two of your answers are "yes", we recommend contacting support.
- Do you end up spending more time or money than you planned?
- Do you keep gaming to try to win back money you have lost?
- Have you tried to cut down or stop gaming and failed?
- Does thinking about gaming reduce your focus at work or in your studies?
- Do you hide your gaming from family or friends?
- Do you use gaming to ease financial stress, loneliness, or sadness?
- Has gaming caused you to go into debt or face financial problems?
Transaction limits and information
Minimum Deposit
The minimum deposit amount for every method is ৳500. The same limit applies for bKash, Nagad, Rocket, Upay, and bank transfer.
Minimum Withdrawal
The minimum withdrawal amount is ৳800. Withdrawals are generally completed within 5–30 minutes.
Payment Methods
bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, and other major banks) — fast and secure transactions across all methods.
As part of responsible gaming, get help from the support team to set a deposit limit.
Need help? We're here
Having a gaming problem is not a weakness — it is a real challenge. Asking for help is the brave thing to do.
Live Chat Support
xbazi's live chat service is active 24 hours a day, 7 days a week. You can speak in Bengali — our trained support representatives will understand your situation and assist you. Get immediate help to activate a deposit limit, time-out, or self-exclusion.
Email Support
If you prefer to communicate in writing, contact us by email. Your information will be kept completely confidential.
Responsible gaming Q&A
Play with enjoyment, play safely
Gaming on xbazi is not just about winning — it is a safe, enjoyable experience. Read our FAQ or join your favourite game.